Refund Policy

Effective Date: 12th September 2025

Thank you for shopping with The Cozy Kitchen Blog (“we,” “our,” or “us”) at https://thecozykitchenblog.com. We want you to be satisfied with your purchase, and we strive to be transparent and fair in how we handle refunds.

Please review our refund policy carefully before making a purchase.

1. Digital Products (eBooks, Printables, Guides, Courses)

Due to the nature of digital products, all sales are final and non-refundable once the product is downloaded or accessed.

We do not offer refunds or exchanges for:

  • eBooks or PDFs
  • Downloadable recipes or printables
  • Online courses or video content

If you have trouble accessing your digital purchase or believe there has been a technical error, please contact us at info@thecozykitchenblog.com and we will work to resolve the issue.

2. Physical Products (If Applicable)

If you purchased a physical item (e.g., merchandise, kitchenware), we offer refunds or exchanges under the following conditions:

  • Requests must be made within 14 days of delivery.
  • The product must be unused, in its original packaging, and in resalable condition.
  • You must provide proof of purchase (e.g., order number or receipt).

How to Request a Refund:

  1. Email us at info@thecozykitchenblog.com with your order number and reason for return.
  2. If eligible, we will provide return instructions.
  3. You are responsible for return shipping costs unless the product arrived damaged or incorrect.

Once we receive and inspect the returned item, your refund will be processed to your original payment method within 5–10 business days.

3. Damaged or Incorrect Items

If your physical item arrives damaged or you received the wrong item, please contact us within 7 days of delivery. Include:

  • A clear photo of the item and packaging
  • A brief description of the issue
  • Your order number

We will offer a replacement or full refund at no additional cost to you.

4. Late or Missing Refunds

If you've been approved for a refund but haven't received it:

  • Check your bank account or credit card statement.
  • Contact your payment provider, as processing times can vary.
  • If more than 10 business days have passed, contact us at info@thecozykitchenblog.com

5. Contact Us

If you have any questions about this Refund Policy or need help with a purchase, please contact us: